Setting Hub

After signing up and activating the account at https://podorder.io/wp-login.php?action=register

Sellers can set their hub:

support-hub-dashboard

Support Hub Bar:

support-hub-bar

1. Setting Hub: 

Dashboard > Theme Customizer:

hub support - theme customizer

  • Menu Colors: Choose color for hub theme
  • Theme Mode: Light/Dark/Semi Dark
  • Collapse Sidebar: Enable/Disable
  • Navbar Colors
  • NavBar Type
  • Footer Type
  • RTL
  • Hide to Scroll Top

2. Support Hub: 

Dashboard > Support:

Sellers can filter message today, Yesterday, Last 7 days or custom time:

customer-service-podorder-print-on-demand-software-tool-solution

support-hub

Manage Customers Service

  • Items: Get all notifications about store, order, and account

Issues:

  • Action required:
  • Invoice
  • Refund
  • Other Issues
  • All
  • Starred
  • Trashed

Status:

  • In-process
  • Completed
  • Trash

Message support: 

Sellers send or reply to messages.

message-support

Resolve Action Required: All important notifications from the platforms, seller account, orders, or products.

Refund: Check and refund to buyers

Support Hub Filter: 

support-hub-filter

 

 

 

 

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