ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CONTRACT FOR THE PURCHASE OF EVERY MILWAUKEE PRODUCT. Damage caused by misuse, abuse, or alterations to the tool. The manufacturing date of the product will be used to determine the warranty period if no proof of purchase is provided at the time warranty service is requested. A copy of the proof of purchase should be included with the return product. Every MILWAUKEE MX FUEL Product, battery pack, and charger is warranted to the original purchaser from an authorized MILWAUKEE distributor only to be free from defects in material and workmanship. (type number): 769F The reconditioning date of the product will be used to determine the warranty period if no proof of purchase is provided at the time warranty service is requested. Serial IO/Communication Controllers (0) . mine has a grouping of 8 letters and numbers, a spacing, then 6 numbers, another spacing, and 7 more numbers. This guarantee does not apply if the inaccuracy is caused by damage that MILWAUKEE determines to be from misuse, alterations, abuse, lack of maintenance or accidents. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL. Give the batteries a good "slam" into the charger in and out a few times and you should be good to to! A copy of the proof of purchase should be included with the return product. Milwaukee portable electric power tool serial numbers are thirteen [13] characters in an alpha / numeric structure which . Issue Date: 8/08/2022 GUIDE TO REGISTERING MILWAUKEE PRODUCTS FOR EXTENDED WARRANTY STEP 4 After clicking on the purchase date and validating it, the option to register a battery will appear. My. Every MILWAUKEE RECONDITIONED product is warranted to be free from defects in material and workmanship. TO THE EXTENT PERMITTED BY LAW, MILWAUKEE DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE; TO THE EXTENT SUCH DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY AS DESCRIBED ABOVE. Submit Your E-rebate Contact Us If you can't find what you're looking for, please contact us and a customer care representative will be in touch soon. MILWAUKEE does not cover return freight or labor charges associated with the inspection and testing of reconditioned product that is found by MILWAUKEE not to be a valid warranty claim. 1-800-SAWDUST (1-800-729-3878) Contact Us Shop Confidently Online & In Store SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU, THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. Please consult the Find a Service Center page or call 1.800.SAWDUST (1.800.729.3878) to locate your nearest service facility for warranty and non-warranty service on a Milwaukee electric power tool. Return of the Product to a MILWAUKEE factory Service Center location, freight prepaid and insured, is required. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. This warranty applies to >product sold in the U.S.A. and Canada only. IF YOU DO NOT AGREE TO THIS CONDITION, YOU SHOULD NOT PURCHASE THE PRODUCT. The first 1000 charges or 2 years of the warranty, whichever first occurs, are covered through free replacement of the defective battery. Please consult the Find a Service Center page or call 1.800.SAWDUST (1.800.729.3878) to locate your nearest service facility for warranty and non-warranty service on a MX FUEL product, battery pack or charger. A valid warranty claim must be substantiated by the discovery of defective material or workmanship by MILWAUKEE. MILWAUKEE does not cover freight or labor charges associated with the inspection and testing of hoists (lever, hand chain & electric chain hoists) which are found by MILWAUKEE not to be a valid warranty claim. Edit to say, here's another one that has battery info.. Digits six through nine are the date code. The warranty period for the LED in the LED Work Light and the LED Upgrade Bulb for the Work Light is the lifetime of the product subject to the limitations above. How do I contact Milwaukee tools? When you purchase a Milwaukee tool from an authorized Milwaukee distributor it automatically comes with a warranty, so no worries about registration. yardbeer 3 yr. ago Perfect, it did come in a kit as a matter in fact. Subject to certain exceptions, MILWAUKEE will repair or replace any part on the above Rechargeable Personal Lighting Products which, after examination, is determined by MILWAUKEE to be defective in material or workmanship for a period of two (2) years after the date of purchase. 1/15/2021 0 Comments That warranty differs a little bit once you obtain into some of their other products like hand equipment and pneumatic systems, so be sure to verify the website if youre unclear as to whether your tool is nevertheless under guarantee.Buying Manuals All Buying Manuals Tool Shootouts Tool Gift . Return of the power tool to a MILWAUKEE factory Service Center location or MILWAUKEE Authorized Service Station, freight prepaid and insured, is required. But I have to find a way to match serial numbers. ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CONTRACT FOR THE PURCHASE OF EVERY MILWAUKEE PRODUCT. A copy of the proof of purchase should be included with the return product. Every MILWAUKEE hoist (lever, hand chain & electric chain hoist) is warranted to the original purchaser from an authorized MILWAUKEE distributor only to be free from defects in material and workmanship. This warranty does not apply to damage that MILWAUKEE determines to be from repairs made or attempted by anyone other than MILWAUKEE authorized personnel, misuse, alterations, abuse, normal wear and tear, lack of maintenance, or accidents. Refer to the separate and distinct warranties available for those products. TO THE EXTENT PERMITTED BY LAW, MILWAUKEE DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE; TO THE EXTENT SUCH DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY AS DESCRIBED ABOVE. Can run both on high for 10 hours straight with ease. TO THE EXTENT PERMITTED BY LAW, MILWAUKEE DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE; TO THE EXTENT SUCH DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTIES AS DESCRIBED ABOVE. This warranty does not apply to damage that MILWAUKEE determines to be from repairs made or attempted by anyone other than MILWAUKEE authorized personnel, misuse, alterations, abuse, normal wear and tear, lack of maintenance, or accidents. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU, THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. A copy of the proof of purchase should be included with the return product. Delivers up to 2.5x more run time, up to 20% more power and up to 2x more battery life compared with other Lithium-Ion technologies and / or with previous MILWAUKEE battery technology. ACCEPTANCE OF THE EXCLUSIVE REPLACEMENT REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CONTRACT FOR THE PURCHASE OF EVERY MILWAUKEE PRODUCT. and our Warranty Registration is not necessary to obtain the applicable warranty on MILWAUKEE product. Revised: [n/a]. Issue Date: 8/08/2022 You also DO NOT need to register your Milwaukee cordless tools in 2021 to receive warranty protection. Normal Wear: Many MX FUEL products need periodic parts replacement and service to achieve best performance. MILWAUKEE M18 **The warranty period for SWITCH TANK tank assemblies, hoses, handles, and wands are one (1) year from the date of purchase. Return of the battery pack to a MILWAUKEE factory Service Center location or MILWAUKEE Authorized Service Station, freight prepaid and insured, is required. THE ABOVE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES, WRITTEN OR ORAL. A copy of the proof of purchase should be included with the return product. Has anybody been through this? Find a Milwaukee Service Center . THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES, WRITTEN OR ORAL. ago. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU, THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. *Alkaline battery that ships with Test & Measurement Product is separately warranted by the alkaline battery manufacturer. Lesson learned. cross referenced thru Serial Number Prefix Index 54-00-0002 ( 229 = 9070-20 ) alpha / numeric prefix, i.e. TO THE EXTENT PERMITTED BY LAW, MILWAUKEE DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE; TO THE EXTENT SUCH DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY AS DESCRIBED ABOVE. I'll have to reach out to them 3 yr. ago I keep an excel spread sheet of all my serial numbers, and I have marked all my tools with a soldering iron Equivalent_Pirate872 3 mo. Please call 1.800.SAWDUST (1.800.729.3878) for details on how to obtain a replacement or visit Shockwave Impact Duty Socket Warranty with the product description, a photograph of the product, and your name and shipping address. Milwaukee warranties are usually limited to a range of one to five years. *This warranty does not apply to HOLE DOZER with Carbide Teeth hole saw accessory products. IN NO EVENT SHALL MILWAUKEE BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES, EXPENSES, LOSSES OR DELAYS ALLEGED TO BE AS A CONSEQUENCE OF ANY DAMAGE TO, FAILURE OF, OR DEFECT IN ANY PRODUCT INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS FOR LOSS OF PROFITS. Just an FYI for those who have Milwaukee's RedLithium batteries. Far top right is your serial #. Return of the portable generator* and a copy of proof of purchase to a MILWAUKEE Authorized Generator Service Station, freight prepaid and insured, are required for this warranty to be effective. REDLITHIUM protection with REDLINK digital overload protection to prevent users from damaging their , 2021-01-15 Milwaukee Serial Number On Battery. Normal Wear: Many power tools need periodic parts replacement and service to achieve best performance. ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CONTRACT FOR THE PURCHASE OF EVERY MILWAUKEE PRODUCT. If your tool is under warranty, all repairs and part replacements are done free of charge. Choose additional country / region / language Milwaukee Tool websites, Choisissez des sites Web supplmentaires de pays / rgion / langue pour Milwaukee Tool, Elija sitios web adicionales de Milwaukee Tool por pas / regin / idioma. Please consult the Find a Service Center page or call 1.800.SAWDUST (1.800.729.3878) to locate your nearest service facility for warranty and non-warranty service on a MILWAUKEE hoist. 48-11-1828 (with the serial number prefix "B41E" and later), V1848-11-1830 (with the serial number prefix E95), and M28 48-11-2830 (with the serial number prefix "C71") have different warranty periods, as listed. If during normal use the LED or LED Upgrade Bulb fails, the part will be replaced free of charge. 18V 36Wh Li-ion then a random series of numbers and letters that have no correlation to the typical number of letters and numbers that their regular serial numbers have. A copy of the proof of purchase should be included with the return product. The manufacturing date of the product will be used to determine the warranty period if no proof of purchase is provided at the time warranty service is requested. A copy of the proof of purchase should be included with the returned product. ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CONTRACT FOR THE PURCHASE OF EVERY MILWAUKEE RECONDITIONED PRODUCT. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SAWDUST (1.800. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. Return of the outdoor power equipment to a MILWAUKEE factory Service Center location or participating MILWAUKEE Authorized Service Station, freight prepaid and insured, is required. Contact Emerson at: 800-511-2628 or visit www.radialarmsawrecall.com for more information. Return of all personal lighting products to a MILWAUKEE factory Service Center location or MILWAUKEE Authorized Service Station, freight prepaid and insured, is required. IN NO EVENT SHALL MILWAUKEE BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES, EXPENSES, LOSSES OR DELAYS ALLEGED TO BE AS A CONSEQUENCE OF ANY DAMAGE TO, FAILURE OF, OR DEFECT IN ANY PRODUCT INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS FOR LOSS OF PROFITS. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU, THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. If you have a battery(s) to register, click on the . Ignore the first 5 characters. For Service in Australia the consumer should refer to the Milwaukee website or contact the Australian Customer Support line 1300 645 928 to obtain the nearest authorised service centre. A copy of the proof of purchase should be included with the return product. For the proper shipping procedure of battery packs, contact 1.800.SAWDUST (1.800.729.3878), or go to www.milwaukeetool.com. IF YOU DO NOT AGREE TO THIS CONDITION, YOU SHOULD NOT PURCHASE THE PRODUCT. should i just wait until monday to call instead? TO GET SERVICE: Return your MILWAUKEE Airless Paint Sprayer, properly packaged and freight prepaid, to a MILWAUKEE Authorized Airless Paint Sprayer Service Center for warranty or non-warranty service. Previous Post Normal Wear: Many outdoor power equipment products need periodic parts replacement and service to achieve best performance. Every MILWAUKEE power tool* (see exceptions below) is warranted to the original purchaser only to be free from defects in material and workmanship. This warranty does not apply to damage that MILWAUKEE determines to be from repairs made or attempted by anyone other than MILWAUKEE authorized personnel, misuse, alterations, abuse, normal wear and tear, lack of maintenance, or accidents. (Results depend on tool and application). next to data plate 48-11-1815 18.0V 27Wh Li-Ion g,h bottom housing, nameplate serial number or top housing, heat stamp 48-11-1820 18.0V 36Wh Li-Ion g,h bottom housing . The above warranties do not apply to damage that MILWAUKEE determines to be from repairs made or attempted by anyone other than MILWAUKEE authorized personnel, misuse, alterations, abuse, normal wear and tear, lack of maintenance, accidents, or caused by alkaline batteries. (B) All other MILWAUKEE Personal Lighting Products SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU, THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU, THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. Normal Wear: This warranty does not cover repair or replacement when normal use has exhausted the life of a part including, but not limited to clips, straps, charging cables, wall plugs, and rubber gaskets. The manufacturing date of the product will be used to determine the warranty period if no proof of purchase is provided at the time warranty service is requested. Catalog numbers are usually to the left of the Milwaukee logo, in the middle of the name plate. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES, WRITTEN OR ORAL. Warranty Registration is not necessary to obtain the applicable warranty on MILWAUKEE Heated Gear products. IN NO EVENT SHALL MILWAUKEE BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES, EXPENSES, LOSSES OR DELAYS ALLEGED TO BE AS A CONSEQUENCE OF ANY DAMAGE TO, FAILURE OF, OR DEFECT IN ANY PRODUCT INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS FOR LOSS OF PROFITS. IF YOU DO NOT AGREE TO THIS CONDITION, YOU SHOULD NOT PURCHASE THE PRODUCT. Delivers up to 2.5x more run time, up to 20% more power and up to 2x more battery life compared with other Lithium-Ion technologies and / or with previous MILWAUKEE battery technology. Call 1.800. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES, WRITTEN OR ORAL. Our factory-trained technicians will provide a quick, convenient solution for all your warranty and maintenance claims. Far top right is your serial #. Unaffiliated w/ Milwaukee Tool or TTI; we're started/run by owners, for owners. A copy of the proof of purchase should be included with the return product. *Gasoline Engine - Warranty: The gasoline engine on a portable generator is separately warranted by the engine manufacturer and is serviced through the engine manufacturer's authorized service center network. This warranty does not apply to damage that MILWAUKEE determines to be from repairs made or attempted by anyone other than MILWAUKEE authorized personnel, misuse, alterations, abuse, normal wear and tear, lack of maintenance, or accidents. TIP: If you have it, send a receipt along with your tool to prove the time of purchase and verify the status of your warranty. Issue Date: 8/08/2022 Please consult the Find a Service Center page or call 1.800.SAWDUST (1.800.729.3878) to locate your nearest service facility for warranty and non-warranty service on a Milwaukee outdoor power equipment. The good news: Every Milwaukee battery pack sold comes with a warranty. ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CONTRACT FOR THE PURCHASE OF EVERY MILWAUKEE PRODUCT. Milwaukee serial numbers can be letters, numbers, or both. so ive been trying to find the serial number on the batteries to enter them online on the Milwaukee warranty & repair website, but nothing seems to match up with anything in the manual whatsoever. TO THE EXTENT PERMITTED BY LAW, MILWAUKEE DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE; TO THE EXTENT SUCH DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY AS DESCRIBED ABOVE. Issue Date: 8/08/2022 This warranty does not cover repair when normal use has exhausted the life of a part including, but not limited to, assist & drive belts, pulleys, blade flanges, vacuum gaskets, tool free handles, set pins, skis, drive couplers, rubber boots, auto feed, stabilize blocks, wheels, carrier wheels, cords, o-rings, seals, bumpers, driver blades, pistons, strikers, lifters, tool holder, and bumper cover washers. *See separate & distinct CORDLESS BATTERY PACK LIMITED WARRANTY statement for the warranty period of the LITHIUM-ION battery pack that ships with Test & Measurement Product. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. To obtain the location of the nearest MILWAUKEE Authorized Airless Paint Sprayer Service Center, call 1-877-203-0880 or consult the Airless Paint Sprayer category of MILWAUKEEs website at www.milwaukeetool.com. If Milwaukee determines the battery qualifies for warranty service, they will repair or replace the battery pack. Warranty Registration is not necessary to obtain the applicable warranty on a MILWAUKEE battery pack. Every MILWAUKEE Laser Distance Meter (model nos. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. All rights reserved. 2021 by Milwaukee Tool. TO THE EXTENT PERMITTED BY LAW, MILWAUKEE DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE; TO THE EXTENT SUCH DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY AS DESCRIBED ABOVE. 729.3878) or refer to the milwaukeetool.com website to locate your nearest MILWAUKEE factory Service Center location. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. A copy of the purchase receipt should accompany the product. today i purchased my first Milwaukee tools, the brushless impact driver & drill kit with 2 batteries. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES, WRITTEN OR ORAL. Subject to certain exceptions, MILWAUKEE will repair or replace any part on this power tool which, after examination, is determined by MILWAUKEE to be defective in material or workmanship for a period of three (3) years after the date of purchase unless otherwise noted. Scan this QR code to download the app now. Example Name Plate: The Milwaukee 6236 (SER 769F) Two Speed Deep Cut Bandsaw. IF YOU DO NOT AGREE TO THIS CONDITION, YOU SHOULD NOT PURCHASE THE PRODUCT. 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