Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. Abby came to my rescue after my drivers window broke in apocalyptic rain. Thank you. I have sent your request to the relevant department and I will get back to you the minute I have a response. Dont hesitate to get in touch with one of our certified BMW experts. Hi Khin, Thank you for your feedback and for taking the time to leave us a 5-star review! Best wishes, BMW Park Lane. All BMW Motorrad Premium Selection motorcycles are sold with two years Roadside Assistance cover. Take centre stage with our BMW 8 Series offer. Terms and conditions apply. See for yourself where the fascination for BMW Motorrad comes from. BMW Motorrad motorsport director. Visit us or call today on 0370 700 5216 for our latest offers. Call BMW Park Lane on 0370 700 5216. BMW Battersea including Darragh and Gareth have demonstrated true customer focus and care regarding serious mechanical work carried out in regard to a warranty claim. As soon as you sign the Master Hire Agreement your cooling off period will start (a 14 day period of time where youre allowed to withdraw your order if you change your mind), it ends 14 days from the date you signed the document. 14 Jan 2023. All new BMW motorcycles benefit from Roadside Assistance cover in the first three years of ownership, to offer you peace of mind for any unforeseen events. Retail customers only. If you are not satisfied with our resolution of your complaint: If you have a regulated contract with us and are not satisfied with our final response you are eligible to refer the matter to the Financial Ombudsman Service. Purchased a new Mini and BMW from BMW International and Specialist Cars Division (ISSD) at Park Lane BMW/MINI in 2019. Had my M5 major service done today, made sure was completed same day even though workshop was packed. Speak to a specialist. . Our showroom is home to some of the most iconic BMWs around today with the BMW M4 CS and the M760Li recently on show. If you'd like more. 21. Also when I went to collect the car it was a state. Can you feel it? Good Afternoon Beth, Thank you very much for taking the time to leave us a lovely 5 stars review! Not happy with the service at all to be honest. Apr 1997 - Present25 years 11 months. Our ethos is pure and simple, make buying a car as seamless a process as possible for our customers. Hi Robert, Thanks for taking the time to leave us a 5 stars review! Couldn't be happier with the car so far. . Follow up and communication was spot on. NIKLAS WINKLER #45 DATA ENGINEER. Would never buy from them again! I can quite comfortably say that I have not dealt with anyone as dedicated to exceptional customer services and ensuring that the quality of the work that is completed is nothing below optimal, as Jordan. We look forward to welcoming you. So we can arrange collection could you please let us know: Preferred collection day (Mon-Fri) Full address Mobile contact number Thank you for your understanding. Im sorry to hear about the disappointment you have with the way in which my colleague Tracys handled your complaint.Having looked into this, I can see the information Tracys given you is correct. Around 20 staff are understood to be impacted by a restructure which will close the German premium carmaker's International & Specialist Sales Division, based at the . At Sytner BMW, our team of experts are passionate about every aspect of BMW ownership, a fact that helps us provide the best possible service to all our customers on a daily basis. I recently took my car into BMW Battersea for a service. Alternatively, contact the Apprenticeship Programme on 0845 234 0000. The company confirmed to Auto Express that its Park Lane dealership in Mayfair will be restructured, including the . Please keep up the good work.Kind regardsPartish Dubey. Muhammad A. Hi Martin, Thanks for your feedback and for taking the time to leave us a 5 stars review! We are delighted to read your comments and we will be sure to share it with Robbie and the whole team. Please read through this, checking that all of your personal details are correct, but most importantly the make, model, spec, colour and interior of your chosen lease vehicle are 100% correct. All I ever was - was kind and patient. 2023 Trustpilot, Inc. All rights reserved. Verification can help ensure real people write reviews about real companies. With finance options that can be tailored to suit you, we aim to provide a flexible and personal experience. Thank you. On this occasion Chris Mallouppas was outstanding from start to finish! The BMW Motorrad Performance Academy offers on-track training experiences for those looking to develop their skills to become faster, safer and more accomplished on a circuit. Excellent communication. Hussein Qureshi was very helpful. Our deals are available for both personal lease and business lease. PETER ADAMS BMW Sales Manager BMW New Vehicle Sales. Good Afternoon Clive, Thank you very much for your 5 stars review! That's why we have the expertise and knowledge to help in every possible way. To continue to provide you with a one stop shop experience for all your vehicle needs. Registered No : 667783, Registered in England & Wales with company number : 01569304 | Data Protection No : Z5813613 | VAT No : GB584451913, Registered Office : Park Lane Limited, company secretary, Summit One, Summit Avenue, Farnborough, Hampshire, GU140FB. Excellent Customer service by the team. Could you please, confirm a suitable weekday collection date allowing 48 hours notice for it to be arranged? Jordan is a real gem. Ts&Cs apply. Berlin encompasses Pure and Crafted and Motorrad Days, the latter has been running over 20 years in Garmisch-Partenkirchen and this will be the first time in Berlin. Book your instore or online appointment and test drive with our dedicated team today. Ref No. Known as Master Hire Agreement, depending on what finance funder used this may be a hard copy or signed online using an E-Signature. Corporate Sales Manager. When I mentioned the mileage - they checked and gave me 21 for petrol.I wouldn't use this place again - not only did I feel let down my the staff member who dealt with me - I felt let down by BMW. Company Registered Number: 1569304. Was not even offered a drink. Hi Kane, thank you very much for your 5 stars review. Search for your BMW. . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We are delighted to read your comments and we will ensure to share it with Robbie. Company Reg. You can book your appointment online or contact us today - we look forward to welcoming you. I certainly recommend this establishment to give you confidence that professionals are looking after your BMW. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. Davis Grand is very professional, competent and very honest! BMW Motorrad Financial Services offers finance and insurance solutions, helping you ride away on a new or used bike, as well as purchase rider equipment and accessories. Companies can ask for reviews via automatic invitations. Great customer focus and care, always. Chris was casual, easy to talk to and extremely professional, I could not have asked for a better service advisor! Email : [email protected] Telephone : 0370 700 5218 Company Address : BMW Park Lane BMW Park Lane Ltd. 70 Park Lane London United Kingdom W1K 7TT We are delighted to read your comment and we will be sure to share it with Abby, Mark and all the team. Hi Susie, Thanks for taking the time to leave us a 5 stars review! If you have a complaint about any aspect of our service then we would like to hear from you. Book your instore or online appointment and test drive with our dedicated team today! We are delighted to read your comments and we will share it with Jordan. for its general insurance mediation activities. Best wishes, BMW Park Lane. Kam Pankhania. However I want to bring a matter up. Motorcycles from BMW are the first choice when it comes to choosing a used vehicle. Email: [email protected] Telephone: 0370 700 5218Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. Work life balance can be affected by targets but this is normal in a sales environment. With one upfront payment, BMW Service Inclusive covers your servicing costs for at least the first four years after your vehicles registration. Robbie Masters at BMW motoraad Battersea was fantastic brilliant customer service five stars highly recommended . The only place I will take my BMW bike to in the country. Buy $44,970 MSRP. Added to this is a program specially developed by BMW Motorrad, according to which used BMW motorcycles are inspected under strict quality criteria both technically and visually by the authorised BMW dealer. Finance figures are calculated for a BMW Select (PCP) agreement over 48 months and an annual mileage of 10,000 miles where available. BMW Motorrad Park Lane is a credit broker, not a lender. He understood my needs and gave a very good recommendation.When we had a slight issue, the Retail Manager, Tony Pasztor stepped in and helped resolve the issue.I must add, both Hussein and Tony went out of their way to be helpful and ensure I had a very pleasurable experience dealing with them.Based on my experience, I highly recommend buying a new BMW car from BMW Park Lane. URBAN AUTOMOTIVE. Our . Born from racing success and perfected for the road, experience high performance, high-tech materials and the highest quality workmanship. I brought my vehicle to Park Lane Battersea Aftersales, and I can honestly say it was the best customer service I have received. Best Wishes, BMW Park Lane. We were very happy with the service we got from him and BMW. I was not told that the car would be taken out of London actually more like Coventry and back. 2) As you will see in the second photo, the box that the part was sent in HAS BEEN RIPPED OPEN IN TRANSIT!!. VIP,Diplomatic,Tax Free,Security Cars. Whether the vehicle be in stock or factory order, we will keep track of your order and provide regular updates, so you can know when to expect your lease vehicle to arrive. But BMW Park Lane have comprised this step by step guide to make things even easier. Diplomatic Finance: Simon Hillyer. Our Park Lane showroom is undergoing refurbishment. Best customer service I have a response in Mayfair will be restructured, including the available for both lease! Ethos is pure and simple, make buying a car as seamless a process as possible for our latest.... Grand is very professional, I could not have asked for a better advisor! Cs and the highest quality workmanship, made sure was completed same day even though was... Programme on 0845 234 0000 BMW motoraad Battersea was fantastic brilliant customer service I have sent your to. 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